If you wish to return an item, please follow these instructions:
Where to send the items? Via OMNIVA parcel locker:
-
Tilžės g. 109, PC "Saulės miestas", Šiauliai
-
Tel. +370 653 22553
⚠️ Do not stick labels on the manufacturer's original packaging. ⚠️ Keep the shipment tracking number – necessary if the parcel gets lost or if you need to prove it was sent.
If the parcel does not fit in the parcel locker, send to:
-
Ateities g. 1, Dainų k., Šiauliai
What to include in the package?
-
Order number
Return period
-
14 calendar days from the receipt of the item
Items must be:
-
Unused, unmounted, and clean
-
With undamaged, neat packaging
Shipping costs
-
Shipping costs are paid by the customer.
❗ Parcels sent to other parcel lockers will not be collected. ❗ If the return conditions do not meet the requirements, the items will be returned back to you – shipping costs are covered by the customer.




Copying of data without the prior consent of TECDOC is prohibited. Copying and distribution of the entire database is strictly prohibited. If these copyrights are violated and such cases are identified, the identified persons will be prosecuted.